Emerald Resort & Casino Vanderbijlpark, Vanderbijlpark

The hotel was not ideal as the rooms felt dirty, lacked elevator access, smelled stale, and had poor sound insulation from neighboring rooms. However, the staff were very helpful in organizing a family room. The location was great for getting away from daily life, but far from the chalets.

My stay at the hotel was quite pleasant. The rooms offered a mix of modern bathrooms and older ones but were overall high quality and very cozy. The service was excellent, with pleasant and helpful staff. The location, while superb for seeing various attractions, could use a bit of maintenance for better upkeep. The dining was tasty, although there were minor issues with staff demeanor. The facilities were sufficient for a comfortable stay.

The hotel is located away from the bustling city of Johannesburg, offering a central location to an entertainment center and casino. The rooms are well-designed and super comfy, but some were in poor condition and unclean. The service was friendly and accommodating despite a late-night security deposit request. The dining options were delicious, although the breakfast starting time might not suit early workers in Sasolburg. Overall, a nice spot for relaxation and bonding sessions with minor lapses in cleanliness.

The hotel allocated us to a poor-conditioned chalet initially, leading to inconvenience of repacking our belongings. The second room was neat and well-equipped, though lacking in basic amenities initially. The service was friendly and efficient, contributing to a relaxing getaway. The location, while convenient, was crowded, making it challenging for children to enjoy. The dining experience was satisfactory, with a notable lack of friendliness from staff. The facilities were adequate, without any standout features.